If you already check your email on Live Oak's mail servers and want to check using SSL encryption, you only need to make the following settings changes to make that happen:
1. Change both your incoming and outgoing server names to secureXX.liveoakhosting.com. If you aren't sure what this is, it will be listed on your original Welcome email when you signed up with Live Oak's email and hosting services. If you cannot find that email, please submit a support ticket here, send an email to support@liveoakhosting.com, or call our offices at 877.272.5743 requesting that information.
2. Turn on SSL for both incoming and outgoing servers.
3. Set your incoming port number to 995
4. Set your outgoing port number to 465
For more information on setting up your specific email client to check email on our servers, please refer to Knowledge Base article How To Configure Your Email Software.